Contact Customer Support & Grievance Desk
Dedicated player care channels and formal statutory dispute escalation.
Multi-Channel 24/7 Player Support
Our customer operations team is available around the clock to assist with APK setup, deposit tracking, KYC submission, and withdrawal inquiries:
Statutory Grievance Redressal (IT Rules 2021)
In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Rummy Try has appointed a dedicated Grievance Officer:
| Designation | Grievance Officer, SVV Digisolutions Pvt Ltd |
|---|---|
| Grievance Email | rummytry01@gmail.com (Subject: 'Grievance Escalation') |
| Acknowledgment SLA | Within 24 Hours of receipt |
| Resolution SLA | Within 15 Days from acknowledgment date |
